Terms and Conditions
Last Updated: May 17, 2026
These terms govern your use of Fly Packaging services and website. By requesting a quote, placing an order, or using this website, you agree to these terms.
1. Quotes and Orders
- Quotes are based on information provided by the customer at the time of inquiry.
- Final pricing may vary if specifications, quantity, or finishing requirements change.
- An order is considered confirmed after approval and payment agreement.
2. Artwork and Approval
- Customers are responsible for reviewing and approving final artwork proofs.
- Production begins only after formal artwork approval.
- Fly Packaging is not liable for errors approved in final proofs.
3. Production and Delivery
- Lead times are estimates and may vary due to order complexity and logistics.
- Shipping timelines can be affected by courier delays or customs procedures.
4. Payments
- Payment terms are shared at quote/order confirmation stage.
- Outstanding balances may delay production or dispatch.
5. Returns and Claims
- Any issue must be reported within a reasonable time after delivery.
- Claims are reviewed based on approved specifications and provided evidence.
6. Intellectual Property
Customers must have rights to all submitted artwork, logos, and brand assets. You grant us permission to use these assets solely for production and order fulfillment.
7. Limitation of Liability
To the extent permitted by law, Fly Packaging shall not be liable for indirect or consequential losses arising from use of services or products.
8. Governing Law
These terms are governed by applicable laws in the United Kingdom.
9. Contact
For questions regarding these terms, contact us at sales@flypackaging.co.uk.